46 Scribner Drive, New Albany, IN 47150

812-850-0376

Privacy Policy

At Catherine's Cleaners, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information: Personal Information: Includes your name, email address, phone number, and home or business address when you request a quote, schedule an appointment, or contact us.Payment Information: Includes credit card or other payment details when you make a purchase or payment for our services.Service Details: Includes information about the services you request, such as the type of cleaning, frequency, and specific instructions. Website Usage Information: Includes information about your visits to our website, such as IP address, browser type, pages visited, and time spent on our site, collected through cookies and similar technologies.

How We Use Your Information

We use your information to: Provide and manage our cleaning servicesProcess payments and send invoicesCommunicate with you about your appointments, quotes, and inquiriesImprove our services and customer experienceSend promotional materials and updates, if you have opted in to receive themAnalyze website usage to enhance our online presence

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. Legal Requirements: We may release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted databases, and restricted access to personal information.

Your Rights

You have the right to: Access your personal information that we holdRequest the correction of inaccurate informationRequest the deletion of your personal informationOpt-out of receiving promotional emails from us. To exercise any of these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Catherine's Cleaners

Phone: 812-850-0376

Email: [email protected]

Address: 46 Scribner Drive, New Albany, IN 47150

Thank you for choosing Catherine's Cleaners.
We value your trust and are committed to protecting your privacy.

Frequently Asked Questions

Discover answers to common inquiries below

What areas do you service?

Catherine's Cleaners provides home cleaning services in Louisville and Lexington, Kentucky, as well as various locations in Indiana. If you’re unsure whether we cover your area, please contact us for confirmation.

What types of cleaning services do you offer?

We offer a range of services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet cleaning, window washing, and more. Contact us to tailor a cleaning package that suits your needs.

Are you licensed and insured?

Yes, Catherine's Cleaners is fully licensed and insured. We prioritize the safety and security of our clients and their homes.

What is your cancellation policy?

We understand that plans can change. If you need to cancel or reschedule your cleaning, please provide at least 24 hours' notice to avoid any cancellation fees.

Are the cleaning products you use safe for pets?

Absolutely. We understand that pets are an important part of your family, and their safety is a priority for us. The cleaning products we use are pet-safe, so you can have peace of mind knowing that your furry friends are not exposed to harmful chemicals.

Do you use eco-friendly cleaning products?

Yes, at Catherine's Cleaners, we prioritize the health and safety of our clients and the environment. We use eco-friendly cleaning products that are effective and safe for your home. These products are free from harsh chemicals and toxins, ensuring a clean and healthy living space.

Learn Pro Cleaning
Tips & Tricks in Our Blog

Expert Cleaning Tips to Solve Common Household Messes

Discover expert cleaning tips for common household messes. Learn how to remove carpet stains, grease, mold, pet hair, hard water stains, and more. Contact Catherine's Cleaners for professional cleanin... ...more

Cleaning Questions

July 19, 20244 min read

Expert Cleaning Tips to Solve Common Household Messes
Back to Home

Contact Us Below

812-850-0376

46 Scribner Drive, New Albany, IN 47150

Keep you home clean, and your time free!

Contact Us

812-850-0376

46 Scribner Drive, New Albany, IN 47150

Connect With Us