At Catherine's Cleaners, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.
We may collect the following types of information: Personal Information: Includes your name, email address, phone number, and home or business address when you request a quote, schedule an appointment, or contact us.Payment Information: Includes credit card or other payment details when you make a purchase or payment for our services.Service Details: Includes information about the services you request, such as the type of cleaning, frequency, and specific instructions. Website Usage Information: Includes information about your visits to our website, such as IP address, browser type, pages visited, and time spent on our site, collected through cookies and similar technologies.
We use your information to: Provide and manage our cleaning servicesProcess payments and send invoicesCommunicate with you about your appointments, quotes, and inquiriesImprove our services and customer experienceSend promotional materials and updates, if you have opted in to receive themAnalyze website usage to enhance our online presence
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. Legal Requirements: We may release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted databases, and restricted access to personal information.
You have the right to: Access your personal information that we holdRequest the correction of inaccurate informationRequest the deletion of your personal informationOpt-out of receiving promotional emails from us. To exercise any of these rights, please contact us using the information provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date at the top of the policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Catherine's Cleaners
Phone: 812-850-0376
Email: [email protected]
Address: 46 Scribner Drive, New Albany, IN 47150
Discover answers to common inquiries below
What areas do you service?
Catherine's Cleaners provides home cleaning services in Louisville and Lexington, Kentucky, as well as various locations in Indiana. If you’re unsure whether we cover your area, please contact us for confirmation.
What types of cleaning services do you offer?
We offer a range of services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet cleaning, window washing, and more. Contact us to tailor a cleaning package that suits your needs.
Are you licensed and insured?
Yes, Catherine's Cleaners is fully licensed and insured. We prioritize the safety and security of our clients and their homes.
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your cleaning, please provide at least 24 hours' notice to avoid any cancellation fees.
Are the cleaning products you use safe for pets?
Absolutely. We understand that pets are an important part of your family, and their safety is a priority for us. The cleaning products we use are pet-safe, so you can have peace of mind knowing that your furry friends are not exposed to harmful chemicals.
Do you use eco-friendly cleaning products?
Yes, at Catherine's Cleaners, we prioritize the health and safety of our clients and the environment. We use eco-friendly cleaning products that are effective and safe for your home. These products are free from harsh chemicals and toxins, ensuring a clean and healthy living space.
“Maintaining a clean home can be a challenging task, especially when dealing with common messes that seem to appear out of nowhere.” - Seth Godin
Maintaining a clean home can be a challenging task, especially when dealing with common messes that seem to appear out of nowhere. Whether you're a busy professional, a parent, or just someone who wants to keep their living space spotless, having the right cleaning tips can make all the difference. In this blog, we'll answer some of the most frequently asked questions about common household messes and provide practical solutions to tackle them effectively. And remember, if you ever need a professional touch, Catherine's Cleaners is here to help!
Carpet stains are a common issue, especially in high-traffic areas. To remove stubborn stains, start by blotting the stain with a clean cloth to absorb as much liquid as possible. Mix a solution of equal parts white vinegar and water, and apply it to the stain. Let it sit for a few minutes, then blot with a clean cloth. For tougher stains, you might need to use a carpet cleaner or consider professional cleaning services.
Grease can quickly accumulate on kitchen surfaces, making them sticky and difficult to clean. To tackle greasy surfaces, use a mixture of warm water and dish soap. Apply the solution to the greasy area and scrub with a sponge or cloth. For tougher grease, sprinkle baking soda on the surface before scrubbing. Rinse with clean water and dry with a cloth. Regular cleaning can prevent grease buildup and keep your kitchen looking pristine.
Bathrooms are prone to mold due to the high humidity levels. To prevent mold, ensure proper ventilation by using an exhaust fan or opening windows. Clean bathroom surfaces regularly with a mixture of water and white vinegar. If mold has already developed, apply a solution of one part bleach to ten parts water to the affected area, scrub with a brush, and rinse thoroughly. Keep the bathroom dry to prevent future mold growth.
Pet hair can be a persistent problem, especially on upholstered furniture. To remove pet hair, use a lint roller or adhesive tape to pick up loose hair. For more thorough cleaning, dampen a rubber glove and run it over the fabric to gather hair. Vacuum the furniture with an upholstery attachment to remove any remaining hair. Regular grooming of your pets can also reduce the amount of hair they shed.
Hard water stains can leave unsightly marks on glass and fixtures. To remove these stains, make a paste using baking soda and water. Apply the paste to the stains and let it sit for a few minutes before scrubbing with a non-abrasive sponge. Rinse with clean water and dry with a cloth. For glass surfaces, use a solution of equal parts white vinegar and water, spray it on the stains, and wipe with a clean cloth.
Grout between tiles can become dirty and discolored over time. To clean grout, mix baking soda and water to form a paste. Apply the paste to the grout lines and scrub with a toothbrush or grout brush. For tougher stains, spray the grout with white vinegar after applying the baking soda paste. Let it bubble for a few minutes, then scrub and rinse with clean water. Sealing the grout can help prevent future staining.
Keeping your home clean can be a manageable task with the right techniques and tips. From removing stubborn carpet stains to tackling greasy kitchen surfaces, these solutions can help you maintain a spotless living environment. However, sometimes the mess can be too much to handle on your own. For professional cleaning services that ensure your home is thoroughly cleaned and refreshed, contact Catherine's Cleaners. We're here to take the stress out of cleaning, so you can enjoy a pristine home without the hassle.
Keep you home clean, and your time free!